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What do I do if I get a decline?
There are a number of common reasons why a credit card might be declined. Regardless of the reason, before attempting another transaction, please review the...
Thu, Dec 14, 2017 at 4:27 PM
Why should I call my bank when I get a decline?
Most bank cards and some credit card providers have certain restrictions. For starters, your card may not be setup to allow for international transactions t...
Fri, Jul 14, 2017 at 7:07 PM
What if my bank does not see my declined transaction?
If you call your bank or credit card company and the Customer Service Representative  is unable to locate the transaction for the order you recently placed,...
Thu, Dec 14, 2017 at 4:26 PM
What Payment methods do you accept?
At this time we only accept any credit or debit card with a Visa or MasterCard logo. Unfortunately we are not able to accept payments via PayPal, AMEX or...
Mon, Jul 17, 2017 at 12:25 PM
Is this an International transaction?
PrimeMyBody uses an International merchant to handle all transactions. Once your order successfully transacts, your bank/credit card statement will display,...
Thu, Dec 14, 2017 at 4:26 PM
Will I be charged an International transaction fee?
PrimeMyBody does not charge any additional transaction fees; however, your bank or credit card provider might. We do not collect the international transacti...
Tue, Oct 10, 2017 at 11:54 AM
Why does my PrimeMyBody order vary in Price at times?
PMB uses an offshore merchant processor. Transactions are tied to real time currency conversion rates that may cause a variance in the transaction cost. We ...
Tue, Oct 10, 2017 at 11:53 AM
Why does PMB use a bank in Mexico to process sales.
There are currently no US/domestic merchant processors servicing the hemp industry. Because of this, we use an international bank to process sales. We are wo...
Tue, Oct 10, 2017 at 12:12 PM
What happens if I want to pursue a Credit Card Chargeback?
If an Affiliate does a chargeback for a purchase, then the Affiliates account will be suspended and possibly terminated after review. Credit Card chargeback...
Tue, Oct 10, 2017 at 12:25 PM