What do I do if I get a decline?
There are a number of common reasons why a credit card might be declined. Regardless of the reason, before attempting another transaction, please review the...
Tue, Nov 26, 2019 at 12:09 PM
Why should I call my bank when I get a decline?
Most bank cards and some credit card providers have certain restrictions. Before placing an order, please note that there are limits on the number of attemp...
Tue, Nov 26, 2019 at 12:26 PM
What if my bank does not see my declined transaction?
If you call your bank or credit card company and the Customer Service Representative is unable to locate the transaction for the order you attempted, please...
Tue, Nov 26, 2019 at 12:29 PM
What Payment methods do you accept?
At this time we only accept any credit or debit card with a Visa, MasterCard or JCB (Japan only) logo. Unfortunately we are not able to accept payments ...
Mon, Aug 31, 2020 at 5:36 PM
Is this an International transaction?
PrimeMyBody uses several merchants to process all PMB transactions. We currently process through domestic and international processors.
Tue, Nov 26, 2019 at 12:34 PM
Will I be charged an International transaction fee?
PrimeMyBody does not charge any additional transaction fees; however, your bank or credit card provider might. We do not collect the international transacti...
Tue, Nov 26, 2019 at 12:35 PM
What happens if I want to pursue a Credit Card Chargeback?
We have a zero tolerance policy on credit card charge backs. If an Affiliate does a chargeback for a purchase, then the Affiliates account will be suspended...
Tue, Nov 26, 2019 at 12:39 PM
How can I get a discount on my Auto-Delivery order?
Our system will calculate the average dollar amount spent on your top four Preferred Customers and that average amount will go towards the purchase of your ...
Tue, Nov 26, 2019 at 12:42 PM